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Customer documentation

Pay As You Go collection.

Pay As You Go is enabled separately for each eligible search. Starting X collection immediately charges 6 permanent paid credits and opens a rolling 24-hour window for up to 50 collected posts. Both Basic and AI Discovery require at least 7 paid credits, so one remains for the first Inbox result.

Starting Pay As You Go

The confirmation states the 6-credit charge, 24-hour duration, 50-post limit, auto-renew behavior, and no-refund rule before you submit. Both Basic and AI Discovery require at least 7 paid credits. Activation charges 6 and leaves one credit for the first Inbox result. Buying credits does not activate a new window.

Automatic renewal

Each enabled topic renews separately. On the first collection attempt due after expiration, Reply.Quest charges 6 paid credits and starts the next window. Multiple enabled topics therefore create separate charges.

Insufficient paid credits and recovery

Collection stops, but your auto-renew intent remains enabled. After a top-up, Reply.Quest purchases windows and resumes eligible searches automatically when the wallet can pay the source fee and retain one credit for the first Inbox result. Set the order under Automatic recovery priority in Billing. Until you save an order, older enabled searches recover first.

Pause and resume

Pause stops collection immediately, disables renewal, and does not refund the current window. Resume before that window expires costs nothing. Resume after expiration charges 6 paid credits for a new window.

Topic deletion

Deletion immediately stops collection and renewal and permanently removes the topic configuration. An already-started window is not refunded. Transaction and billing audit history remain.

Pay As You Go and subscriptions

Pay As You Go cannot cover a topic beyond an active subscription’s topic limit. Choose different covered topics or upgrade. Trial or subscription expiry never silently starts Pay As You Go.

Reviewed August 13, 2026 · Documentation owner: Customer Operations

Pay As You Go collection · Help · Reply.Quest